Frequently Asked Questions
Can I try before I buy?
Yes. If you would like to try us out before enrolling in the full semester, we do offer 1-time trial lessons to new students for 30 minutes at a rate of $30. Trial lessons for adults are $60 for a 60-minute lesson.
Do adults have to sign up for an entire semester?
No. Due to the complex schedule of adults, we understand that it is more difficult to commit to long-term lessons. Adult students can purchase packages of 5 or 10 lessons, which can be used to book appointments online through our website. Pricing is as follows:
5 lessons: $400
10 lessons: $750
What is included in a semester package?
CHMS takes pride in providing the highest quality lessons at affordable prices. As such, all semester packages are inclusive of registration fees, recital-related costs, two group classes, and a children’s concert performed by the CHMS faculty.
What is your make-up policy for missed lessons?
CHMS has one make-up week built into every semester, so every student can miss one class and have it made up. Alternatively, if a student attends ALL scheduled lessons, they will receive a free bonus lesson during make-up week. Unfortunately, we are unable to make-up any additional lessons missed, both excused or unexcused, if a student is unable to make his/her appointed lesson time. To make things easiest for parents, we are closed on all New York City public school holidays and school breaks. In the event of a school cancellation due to a snow day, we will make up that day at the end of the semester.
What is your tardiness policy?
Late arrivals will result in shorter lessons as teachers are only obligated to teach until the end of the scheduled lesson time. If a student does not arrive by the halfway point in their lesson without notification, teachers are allowed to leave.
Do you offer ensemble classes?
Currently we only offer 1-on-1 private lessons, but our semester includes some opportunities for student to play together. We have two group classes built in to every semester and we encourage students to work on duets, coach them, and have them perform those pieces at our recitals.
What is your refund policy?
Students have an option to purchase a one-time trial lesson. However, once a student is enrolled for a semester, they are committing to the entire semester. Students are not allowed to withdraw from classes or change their lesson times until the end of the semester. We do not offer refunds for students wishing to withdraw and students paying monthly are required to continue all payments through the end of the semester.
Can I sign up for lessons if the semester has already started?
Yes. Your semester fee will be prorated based on the number of weeks there are remaining in the semester. Contact us to find out what class times are still available.